Privacy policy
Updated:
Introduction
At Balipiscinas we take the protection of your personal data seriously. This policy explains what data we collect, why, and how you can exercise your rights.
Controller
Balipiscinas. Contact: info@qualitytiles.net.
Data we process
- Contact and quote request data: name, email, phone (optional), delivery province (optional), finish, format, area and message.
- Aggregated website usage data, only if you accept analytics cookies.
Purposes
- Answering your information requests and sending you quotes.
- Improving the website through analytics, if you have accepted analytics cookies.
Legal basis
- Your consent, given when you submit the form or accept analytics cookies.
- Legitimate interest in fraud prevention and service security.
Retention
We keep data for as long as needed to handle your request and meet legal obligations. You can ask for deletion at any time.
Recipients and processors
- EmailJS, the provider that emails us the form requests.
- Google Analytics 4, only if you accept analytics cookies. We do not send your name, email, phone or message text to Analytics.
- WhatsApp (Meta), only if you choose to contact us through that channel.
Your rights
You can access, rectify and erase your data, object to certain processing or withdraw your consent. Write to info@qualitytiles.net. You may also lodge a complaint with the Spanish Data Protection Agency (aepd.es).
Cookies
We use necessary technical storage to remember your cookie preferences. With your consent, we use Google Analytics cookies. We do not use advertising cookies.
You can change your choice at any time from “Cookie preferences” in the footer.
Contact
For any privacy question: info@qualitytiles.net.